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Koyono ships all of
its products out of a distribution warehouse located in Grawn, MI. We use two
methods of shipment (USPS and UPS), both of which offer trackable
methods for all shipments, and are highly reliable. |
In-stock items normally ship
within 48 hours after receipt
of your order, and should arrive on your doorstep within 5 to 10
business days. If you use the expedited shipping option, your products
should arrive on your doorstep within 2 to 3 business days.
Our products
currently are shipped all over the
world. When shipping overseas, you can expect to receive your goods
within 5 to 10 business days.
At the time of
shipment, you will receive a shipping
confirmation via e-mail, which includes a UPS or USPS tracking
number. NOTE: If your order was shipped via First Class International
Mail (our most economical option for overseas customers), you may not
receive a tracking number with
your e-mail.
If you do not
receive your order in
7
days of receiving your confirmation e-mail, feel free to contact us and we
will have your
matter resolved within 24 hours.
For information
about returns and
exchanges, please click here.
*DC - Deliver
Confirmation :: TR
- Tracking :: NT
- No Tracking
| SHIPPING METHOD |
TRANSIT (DAYS)
|
TRACKING
|
COST |
USPS
First Class
USPS Parcel Post
UPS Ground |
3-5
5-7
3-5
|
USPS - DC
USPS - DC
UPS - TR
|
3.99
|
| 7.99
|
| 9.99
|
| UPS 3 Day Select (US
Only)
|
3-4
|
TR
|
19.99
|
| UPS 2nd Day (US
Only) |
2-3
|
TR
|
24.99
|
| UPS Ovenight (US
Only) |
1-2
|
TR
|
39.00
|
| Priority Mail (US Only) |
2-3
|
DC
|
8.99
|
USPS First Class Mail International
|
7-12 |
NT |
9.99 |
| Priority Mail International |
5-10 |
NT |
27.99 |
| Global Express Guranteed |
3-5 |
TR |
39.99 |
UPS Worldwide Express Plus
|
1-2 |
TR |
125.00 |
INTERNATIONAL
ORDERS: Customers are responsible for paying the customs
and
import duties at the time of delivery. Unfortunately, Koyono
cannot
determine in advance what these fees will be. We advise that
you
contact your local customs office for more information.
You may wish
to visit AccessUSA
to learn more about freight forwarding options to
any international address. Click here for information: AccessUSA.
DISCLAIMER:
While all shipping methods we use are over 98%
reliable, the ones listed without tracking are not guaranteed.
If a shipment is lost using a non-trackable shipping method,
Koyono is not responsible for refunding charges for shipping, handling
and lost or damaged goods. We offer these methods as they are
reliable and cost effective. Also, if you are shipping to a business or office building, we will not be held responsible if the internal mail service of your building company is unable to deliver the package to you. We highly recommend that you ship to a residence. Should you have any questions
about this disclaimer, please feel free to contact us.
NOTE: Other shipping options with UPS
and the US Postal
Service may also be available based on the shipping address.
Shipping rates and services are for reference only and my
vary
from
the
information provided on this page. Please click here
for more information on determining shipping charges.
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